Help
Support
Answers to common questions about WeekWise, and how to reach us.
Contact us
Email coachingloopapp@gmail.com and we'll get back to you, usually within two school days.
I can't sign in
Check that you're using the email you signed up with. Your planner is tied to your account, so sign in with the same email on every device to see the same week.
My week isn't showing on my other device
Make sure both devices are signed in to the same account and online. Changes sync when the app is open with a connection.
How do I import my calendar?
In the app, open the import option and paste an .ics link from Google Calendar or Outlook, or choose an .ics file. School bell schedules can be imported as a CSV or spreadsheet.
How do I export my week?
Use Export to save a day or a week as an .ics file for your calendar, or as a text agenda. The weekly review can be exported as text too.
Restoring or cancelling Pro
On the Pro screen, tap Restore purchases to bring back a subscription you already own. To cancel, open your App Store or Google Play subscription settings.
Deleting your account
Settings › Delete account removes your account and everything synced to it. Cancel any subscription separately in your store settings.